Most of the questions raised by our prospective and existing customers have been mentioned and answered here. Pls do mail us if you still have any queries.

Marketing Aspects :

  • Is the cost of Rs.2000 a one-time cost?
    • Rs.2000 is the monthly recurring cost for subscription service of our product.
  • Apart from 2000 what are the other hidden charges
    • Only GST is payable over and above this subscription cost.
  • How many other institutes are using it?
    • More than 40 training institutes in TamilNadu are using the product.
  • What happens if Madbee stops supporting us
    • If at any point in time, Madbee is not in a position to support your service, the app and the server side code will be hosted on your servers. So that you can continue offering the service to your students. Since the source code may not be available with you, you  may not be able to make changes to the product.
  • Is Rs.2000 the perpetual price?
    • Rs.2000 per month is the cost of subscription as of now. It may change in future. But the customers who have taken the product at this price, will continue to enjoy this price perpetually. The revised pricing will be applicable only for new customers.
  • What happens if Madbee suddenly increases the price after a few months.
    • The customers who have taken the product at this price, will continue to enjoy this price perpetually. The revised pricing will be applicable only for new customers.
  • If I have multiple courses, will there be extra charges on subscription?
    • No. The app supports any number of courses. There are no extra changes for each course.
  • Are there any extra cost per student, apart from 2000
    • No. The cost remains Rs.2000 irrespective of the number of students using the app.
  • If my other branches use the app, will there be extra cost.
    • There might be additional cost for other branches, since the course dynamics might be different.
  • What if we want to make some changes to the app, as per our requirement.
    • You cannot make any changes to the app. If the change required by you is part of our product roadmap, we can make those changes free of cost. And offer the customisation to all our existing customers. If the change required is unique, you may have to bear the cost of the customisation.
  • Are my question banks and notes safe in the hands of Madbee? What measures you have taken to prevent misuse?
    • We sign an NDA with each of our clients. Apart from that, Since all our customers are training institutes, any breach of confidentiality will affect us more than anybody else.
  • Can Madbee misuse my student database?
    • Madbee has no right to utilise your student database, without your explicit consent. We sign an NDA with each of our clients. Apart from that, Since all our customers are training institutes, any breach of confidentiality will affect us more than anybody else.
  • Does Madbee have access to the control panel I am using?
    • Yes it does.
  • Can’t we host it on our own server, instead of Madbee Server?
    • Yes. It can be hosted on your server. But there will be a one-time cost of Rs.40000 for the hosted model.
  • Where does Madbee server reside?
    • Madbee utilises the cloud server of Microsoft Servers located within India.

Functional  Aspects :

  • How much of question banks can i upload?
    • There is no limitation on the question banks volume.
  • How much of notes can i send?
    • There is no limitation on the number of notes that you can send. But each note/video cannot exceed 10MB. But there is an option wherein we can increase the quota upto even 100MB, at extra cost.
  • Can the student access old notes and question banks.
    • Students will be able to access notes from the time they installed the app. In case of question bank, they can access old question sets too.
  • Can students who are not enrolled with us, download and use the app? If yes, how can i prevent misuse?
    • Anybody can download the app. However, we give an option of controlling the usage by non-students from your control panel.
  • Can students download the question banks and circulate it?
    • Students will not be able to download the question banks.
  • Can students download the notes and circulate it?
    • Students will not be able to download the notes, since all notes will be encrypted inside the mobile.
  • We run multiple courses in our institute. Will your product support?
    • Yes. The app supports any number of courses.
  • If multiple students use the app at the same time, will it crash?
    • The app had been tested well and the possibility of it crashing because of multiple student usage is minimum.
  • Can I conduct tests with a fixed start time and end time?
    • No. There is an option to fix the duration of test. But tests cannot be conducted with a fixed start and end time.
  • How long does it take for notes and tests to be delivered to students? What if they don’t receive it?
    • The content is delivered within a few minutes. But network plays an important role. If they don’t receive it, they can visit the tests section, check for new topics and download it manually.
  • What if the student’s data network is off or not reachable at the moment?
    • If they don’t receive it, they can visit the tests section, check for new topics and download it manually.
  • Does PKPRo support only MCQ type of assessment?
    • As of now, YES. But we can offer other types of assessment too, as a separate package.
  • Are the questions randomised every time a test is taken by the students?
    • YES.
  • Is it compulsory for students to register.
    • YES. Either they have to register or they can login using G+ or FB.
  • Can i set a login ID and password for students when they login?
    • That feature can be offered as a separate package.
  • We already have a online test engine? Can all the questions from that database be migrated to PKPro?
    • YES. If the questions can be converted to an excel format provided by us, the question bank can be migrated to our platform.

Technical Aspects :

  • Is PKPro adaptable on new android version that will be launched?
    • YES. We do regular updates to the product to make it compatible to new versions of android.